• JordanZ@lemmy.world
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    44 minutes ago

    One appears to actually like their customers and the other two are actively hostile towards them. I’m sure somebody at Microsoft/Sony are scratching their heads trying to figure out what’s wrong.

    Sony’s disc move just screams of a corporate accountant trying to improve the financials and they pick one of the dumbest options to cut costs on. Retailers are obviously upset as digital download cards probably sell like crap compared to physical copies. Outside of gifts I have no idea why anybody would bother.

    Also worth mentioning Sony’s CEO and CSO sold 56% and 18% of their shares 2 days after the disc announcement to the tune of millions.

    Sony has a 457m lawsuit against them for antitrust issues which they’ve historically defended with…physical disc sales. So I’m happy to see that decision blowing up in their face and I’ll wait for the outcome on that.

      • FartsWithAnAccent@fedia.io
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        2 hours ago

        If a corporation does something good, it’s OK to say, “Hey, good job. I love that!”

        If a corporation does something legitimately shitty, it’s definitely OK to criticize them mercilessly too (I do it all the time, would recommend).

        What’s not OK is trying to tell people what they can or can’t praise/criticize.

        • Cybersteel@lemmy.world
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          32 minutes ago

          I dunno, even if it results in billions or even trillions of humans deaths, I’d rather corpo die than let one thrive. The best form of economics that is not only financially but morally sounds is that of anarchy

  • mursejoy@lemmy.zip
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    1 hour ago

    Funny to see articles like this after the wave of steam machine bad press. If you visit console based subreddits there are so many bagging in Steam.

    Meanwhile you’ll never own a PlayStation disc again after next year. Great contribution to the industry Sony!

  • IEatDaFeesh@lemmy.world
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    3 hours ago

    The key is being consistent and transparent. We got gut punched by the Steam Machine price, but it was an expected and transparent outcome. XBOX and Sony are so volatile that it’s making Steam look like a saint. From laying people off, to constant price increases, to the disc situation. Both these companies need to chill tf out.

    • chunkystyles@sopuli.xyz
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      2 hours ago

      Add to this MS buying up all of these game studios to do nothing with them and then kill them because they’re so inept.

      • imetators@lemmy.dbzer0.com
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        16 minutes ago

        Their actions look like a typical monopoly. Buy competition to destroy it later so you’re the only one in business.

  • Quazatron@lemmy.world
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    4 hours ago

    Treating your customers decently can lead to profits in the long run. What an insight. They should teach that at business schools.

  • Canuck@sh.itjust.works
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    2 hours ago

    Its clear that PC is the future console. I’ve been buying in GOG primarily, and Steam only when it is not available there and has no chance of ever being there. Even your Android TV can play light games with GameNative installed

  • CerebralHawks@lemmy.dbzer0.com
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    5 hours ago

    In case anyone’s not clear as to why: Sony has announced that they’ll stop producing discs and that they can take your content at any time for any reason.

    Historically, Steam has promised they will never do that and will offer DRM-free (clarification: they’ll remove the Steam DRM) downloads.

    Also, all of them have jacked prices up. Xbox, PlayStation, and Steam have raised hardware prices around 35-40%. However, Steam runs on PCs they don’t sell, as well as Macs, and they have a Linux distribution they provide for free called Steam OS.

    • yermaw@sh.itjust.works
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      39 minutes ago

      and that they can take your content at any time for any reason.

      Its less that they can and more that they definitely will. The fact that they can has been fear-mongered and pearl-clutched over since the dawn of online sales.

      Until now its been handwaved away as obviously nobody would actually shoot themselves in the fucking face like that. But then they did.

    • FartsWithAnAccent@fedia.io
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      2 hours ago

      Valve has not jacked up prices: Their game prices have been consistently among the cheapest and the only reason their hardware is expensive now is because part manufacturers are mostly price gouging (lying about AI being the cause of ALL the increased costs, which isn’t true, just like it wasn’t entirely true with the bitcoin mining craze).

      It’s also worth pointing out that Valve has made massive contributions to Linux gaming (and Linux in general), which enables people to game on potato-spec machines and compared to other gaming platforms, they are far better than almost all of them except for GOG.

      • CerebralHawks@lemmy.dbzer0.com
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        1 hour ago

        Well, if the Steam Deck hasn’t gone up in price where you’re at, you might wanna buy a couple. Keep them sealed, you can sell them for a profit later. Most places, they’ve gone up quite a bit.

    • Err(()).unwrap()@lemmy.world
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      4 hours ago

      Steam has promised they will never do that

      Can you give us a credible source? I want it to be true, but I don’t want my only source to be hearsay.

      • Elting@piefed.social
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        2 hours ago

        I have never seen anyone back that claim up, despite it being a very popular one to make. People like to pretend they own their steam games but until that gets enforced by law; you don’t.

        • GreyEyedGhost@piefed.ca
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          1 hour ago

          You don’t own any software! All software is licensed, yes, even FOSS software. The only software you own in a traditional sense is public domain which not only is a vanishingly small portion of software made, but is also a category that is difficult or impossible for software to be made a part of, depending on the laws in your country.

          This is no different for Steam vs. anywhere else you can buy games, even with physical copies. The only benefit of physical copies is that it’s much harder to remove access to those games after you purchase the license, unless there is online activation or DRM.

    • Blue@lemmy.world
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      4 hours ago

      Even if Valve promised DRM-free downloads if they go belly upn there’s no chance in hell they’ll ever actually do that

    • magikmw@piefed.social
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      4 hours ago

      DRM is up to publishers, not Steam. Valve doesn’t enforce or require it, and it’s unlikely publishers would lift DRM from their games because Valve asked.

  • itrealgood@mander.xyz
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    4 hours ago

    Gosh I wonder if it is to do with the fact that I can (and do) run steam on a €250 second hand pc running mint

    • thingsiplay@lemmy.ml
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      3 hours ago

      More importantly, the entire software (shops, operating system) and hardware are not a locked down platform and controlled by a single company. And the Steam prices (one word: sales) and rights (refund policy, games never get rewoked) are the best among the industry.

    • FartsWithAnAccent@fedia.io
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      2 hours ago

      Mint is cool, but have you tried Bazzite? I just switched a while back and it’s been a pretty solid gaming experience.

  • brucethemoose@lemmy.world
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    2 hours ago

    I have a theory.

    The “casual” or “mainstream” crowd, the one that used to buy CoD, FIFA, Madden, Sims and such yearly like clockwork, has transitioned to phone apps, or sports betting/fantasy.

    Their attention has been robbed from consoles.

    Meanwhile, “games as art” gamers that treat them more like movies are less affected, especially with the state of smartphone app stores. That segment continues to grow on PC, and maybe even consoles, but the attrition of the first group masks that for the console crowd.


    I’d postit that another factor is Steam’s rising market share coming at the expense of other PC gaming storefronts. For market purposes, it effectively is PC gaming now.

    • Cybersteel@lemmy.world
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      33 minutes ago

      Then explain the worldwide sensation that is the Switch. Logically speaking, that thing, if you can even call it a thing, shouldn’t have worked, it made no sense financially nor economically.

  • Sunshine (she/her)@lemmy.ca
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    4 hours ago

    The only issue is that Trump can cut you off from your steam library if his regime targets you with arbitrary sanctions.

    • Tixo@lemmy.zip
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      3 hours ago

      Imagine if the vast majority of the world does not live in america haha

          • Goodeye8@piefed.social
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            1 hour ago

            Valve corporation is an American company. America has used visa and mastercard to target ICC judges who also live outside the US. If the government wants they can try and strongarm Valve to do their bidding

            • Tixo@lemmy.zip
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              1 hour ago

              for some time yes … but when valva looses the world, and is left just with the us market … they will change elegance real fast.

            • Tixo@lemmy.zip
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              2 hours ago

              Sure. And we can simply download our games off off steam or any other web page and continue playing while that company decides to move off of that country to a normal country. There are solutions to everything.

  • AnalogAllamma@lemmy.world
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    3 hours ago

    I have a few issues with Steam. #1 all purchased games are tied to the account. There’s some that supposedly you can extract it from Steam and play it offline. However it’s not quite clear to me how to go about finding that out and how to do it for each game. There should be an icon and game sub menu option in the library for any game capable of extraction for offline play and more so play with out launching Steam.

    #2 Support sucks. It’s automated as hell far as I’ve experienced. Nobody human to speak with.

    #3 it’s a Monopoly.

    #4 Privacy issues. Mainly, no access to full friends list chat logs. Surely Steam has full access. Why withhold it?

    • hydrashok@sh.itjust.works
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      2 hours ago

      all purchased games are tied to the account

      This isn’t exactly hidden detail. I do wish you could sell/transfer a game license though.

      However it’s not quite clear to me how to go about finding that out and how to do it for each game.

      Nothing special. Install the game. When you’re offline, play it. Of course things like multiplayer won’t work, or games that require you to be online like an MMO, but that’s about it. The online and offline experience are identical.

      #2 Support sucks. It’s automated as hell far as I’ve experienced. Nobody human to speak with.

      What do you need support for that isn’t documented, out of curiosity? I’ve been on Steam for 20 years and have never needed to contact support.

      it’s a Monopoly.

      It’s the biggest, but it’s not a monopoly.

      Privacy issues. Mainly, no access to full friends list chat logs. Surely Steam has full access. Why withhold it?

      Why would you assume that Steam has access? Chats are auto-deleted after 14 days per Steam policy. This has been the case for at least 5 years now.

      • AnalogAllamma@lemmy.world
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        17 minutes ago

        Why would I assume they don’t have access? Based on how every other large internet company operates, they are capable of using and storing your data for any purpose they want, for however long they want, and not declare it to their users. If questioned, they lie.

        Perhaps I’m an anamoly in that I don’t hold Valve in such high esteem as most do.

    • ampersandrew@lemmy.world
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      2 hours ago

      There are DRM-free games on Steam, but they really ought to advertise on the store page which ones those are, because we can currently only find out by experimentation and community wikis.

      You’ll get a human in a couple of days if the automated portions couldn’t resolve your issue in full.

      It’s not a monopoly.

      My guess is that they’re actively purging chat logs at the same rate that they disappear off of your system. They’re storing data for over 130M active users every month, and I’m sure they’d be happy to be rid of a lot of the least useful of it.

      • AnalogAllamma@lemmy.world
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        55 minutes ago

        Chat logs are stored on the clients system? First I’ve heard of that. If that’s true why the need to delete them off the client?

        The reason this bugs me is that I’ve had people accessing my account when I’m not online. Which in the past 8 years, I’ve only been on 99% of the time.

        I know this for many reasons, one of which is the 142 hours logged on No Man’s Sky. I only played that game for 5 minutes.

        Another reason, one day someone on my friends list messaged me. They said they were an old co worker of mine, a particularly nasty individual, someone who would never be playing any video games whatsoever. This person had detailed information about about me and used it to harass / scare me. When I was offline, someone logged in and added / accepted this person as a friend.

        I blocked them and reported it to support. But never received any response. Not sure what they could do anyhow but I at least hoped for some kind of response. Perhaps the response came in when someone else was logged into my account?

        No matter what I do to protect my account, they’ve always been able to get in.

        My account is as old as Steam itself.

        • ampersandrew@lemmy.world
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          49 minutes ago

          If I keep a chat window open for three weeks, the only one that will retain my last chat history for that long is the active chat tab. Any other tab I have open in that same window will purge the chat history after a week or two. That’s about all I know for how long it’s kept on the client, and I doubt they’re keeping it any longer on the server. The truth is I don’t know why they purge it, but if I were placing bets, my first two guesses would be cleaning up garbage on their servers that they don’t need; and preventing scams from lingering that could compromise your account security. If you haven’t set up two-factor for your Steam account, I would do so, and sharing your account with others like you’ve been doing is likely asking for trouble as well, so you might want to use the family sharing feature instead.

          • AnalogAllamma@lemmy.world
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            24 minutes ago

            Yeah I’m aware of the 3 week rule. My issue with that is I have to turn off my PC when I’m not on it, for fear of nefarious actors accessing my physical PC when I’m away, remotely of course. Which has happened numerous times.

            I’m only ever on my PC a few days to a week per month.

            • ampersandrew@lemmy.world
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              10 minutes ago

              If you didn’t know, a far better way to monitor what’s happening with your Steam account than chat logs is to go to your Account Details–>Security & Devices, and you can see who’s accessed your account, from which location, and from which device. You can hit the “Sign out everywhere” button, and then no one should be able to get into your Steam account without access to Steam Guard on your own personal phone that you probably carry on your person at all times. You don’t necessarily have to shut your computer off when you’re not on it, but it’s good security practice to at least lock it (Windows key + L) when you step away. Even then, the only people who could access it if you’re not doing that are people who share the same physical space as you, like your family or roommates.

    • prole@lemmy.blahaj.zone
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      2 hours ago

      There’s no “extraction”, you literally just navigate to the game folder (or click “game files” in the properties window for the game), and click the .exe file.

      Make a shortcut to it if you want.

      If it’s a game without DRM (yes, those are on Steam too), you don’t need to have Steam open to play it.

    • FartsWithAnAccent@fedia.io
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      3 hours ago

      What else would purchases be tied to??? This criticism doesn’t make any sense. Support has been great for me and no, it’s certainly not a monopoly: There are dozens of game stores online. Just because Valve created the best one doesn’t mean it’s a monopoly, it means that all the other ones are shit (except for GOG, they’re awesome and even better in some ways).

      • AnalogAllamma@lemmy.world
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        27 minutes ago

        It’s a monopoly of attention and convenience in the same way that smart phones and social media overall.

        Rest assured I enjoyed Steam in the decade plus after the launch. In throughout the years that followed, I found myself amassing games that I’ve yet to play. 2 bucks for a $50 game? It’s too easy and convenient to resist! I feel I’m not respecting or more so showing less appreciation for games and those that make them. Most all of the physical disc games I’ve acquired in the past. I’ve played heavily. I can only think of one game I never installed / played. Most were full priced games, 40-60.

        I’ve found that the convenience offered by Steam and other systems like it, have hidden costs, security and privacy amongst other things.