Sony Japan has introduced a new customer harassment policy following widespread backlash toward its decision to stop producing physical game discs starting January 2028.

cross-posted from: https://lemmy.dbzer0.com/post/74920318

Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

    • Joelk111@lemmy.worldEnglish
      0·
      9 hours ago

      I’ve been checking near me and a used Series X is about the same as a PS5, especially if you want a disk edition PS5. The main thing giving me pause is the fact that I won’t be able to buy a disk and sell that along with the console. Ugh.

      • Scrubbles@poptalk.scrubbles.techEnglish
        0·
        6 hours ago

        If I go that route it won’t be day one, which means some reviews will come in. This is looking like it may be near RDR2 levels, if it is and reviews confirm it, I could see then deciding to and buying a second copy on PC later.

        I would only do that for rockstar and cdpr, honestly because both have made games previously that have been worth it. I get downvoted to hell, but honestly a game like rdr2 is worth $100, even twice over. It’s a masterpiece. Same with cyberpunk for me. If the reviews come in and people say it’s truly a masterpiece, I could be swayed. But that is a pretty high bar.