Sony Japan has introduced a new customer harassment policy following widespread backlash toward its decision to stop producing physical game discs starting January 2028.

cross-posted from: https://lemmy.dbzer0.com/post/74920318

Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

  • Scrubbles@poptalk.scrubbles.techEnglish
    0·
    2 小时前

    We weren’t talking about Rockstar’s issues, but okay. I agree, I dislike the disdain towards PC players, but I also think they make some of the best immersive games out there, and so far haven’t disappointed. So yes, I was willing to buy into their hype and marketing, but Sony ruined it for them.