Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”
Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.
Poor sony is fucking over its customers and now can’t stand when they push back? I’m sure it will go fine for them. After all, Nintendo’s been doing the same for years and look where they are.
Gamers* are crybabies who will never seriously boycott a company because god forbid they skip the latest release of the game they follow. The gaming hellscape we have right now is 100% on the gamers because if they started boycotting when shit started to happen, we wouldn’t be here now. But alas, I suppose it’s just too complicated to ask these people to vote with their wallet for once.
Oh well, enjoy the future you are creating.
*Disclaimer: I understand that not all the people who play are like this, but I also understand that critical-thinking gamers are a small minority with barely any power even if they boycott. Sony knows this, and that’s the reason why it’s doing this; the userbase loss won’t be that big.
not really no. Sorry. At least no different than they ever had.
Push back? Why? Grow up and just don’t buy their stuff. How hard is this?
They’re actively screwing over the existing owners of their products. They have a right to be pissed if they bought hardware that is now less useful and worth less to them. Of course they should not give Sony any more money, but they are justified in being angry and letting Sony know it directly.
How does it affect existing products?
Also, nothing new with Sony by the way.
It affects the existing products by rendering them worthless if the customer were only buying physical games. Since Sony is making themselves a pariah, it also means you’ll likely not be able to sell the existing PS5 for as much money because demand will go down. I am just imagining a scenario where some kid finally is able to get a newer console only to find out that they won’t be able to get games for it moving forward because they don’t have a credit card, are not allowed unrestricted internet access, etc. Their system is now frozen in time as of next year, no more games, they just got fucked.
They already have the games they bought, so they aren’t worthless. They just don’t get to buy new ones on disc. Sony already has been selling digital for years.
Simply buy no more games. Everything you already have works the same as it did before.
I never understood this “sell a console later” concept, so I guess that is on me. But that also is not Sony’s problem. They are under no obligation to keep a console worth anything, and frankly their business model would suggest its in their best interest to make you buy the next model anyways.
I think everything you are describing is why they never should have bought a console in the first place: you don’t own the hardware. Sony already forces updates for new games and has the ability to kill the old games, whether you have the plastic disc or not. People never seemed to learn that this is normal for Sony. Don’t buy their products.
Right, but people are still buying consoles. “Simply buy no more games” is a kick in the face if you just saved up to buy a console. “you don’t own the hardware” that’s nonsense, it is the only thing in the console gaming equation that you do own. I still own all my consoles going back to the Atari 2600, I most certainly own them. The console maker just has far more ability to screw you over in the modern consoles. I don’t know why you think people cannot be rightfully angry about this bullshit.
You can still buy them online, so no difference really. Just not on disc, so nothing is stopping people from buying new ones.
Let me repeat: you do NOT own the hardware. I mean you own a piece of plastic. You can use it as a boat anchor anytime you want I guess. That’s it.
Sony has been forcing console upgrades since the ps3 when you buy a new disc. Sony has also revoked the ability to use discs they sold with the console, also during the ps3 era.
Given that none of this is new, they knew this going in on the ps5. They knew third party publishing on disc was not allowed. They willingly entered this eco system, so I really don’t understand the surprise at all.
By the way: Sony isn’t ending physical disc manufacture on new games until 2028. Older games, released prior to 2028 are allowed reprints even after that. This should give people time to decide if they want to continue down this road now.
It is the level of anger that throws me off. So fucking what? Sony is a shit company with a constant anti consumer history. Quit bitching about it and quit supporting it.
Your arguments are not unsound, but yelling at sony isn’t how they are going to fix it. Stop buying their products will. Most people aren’t going to care, they are used to downloading games and updates already. People who love merch buy the fan box sets. Sony knows people will still buy their products.
I fail to see why we can’t and shouldn’t do both. I’m not personally going to harass them as I had already written them off, but voting with your wallet is not enough IMO. There needs to be public backlash to make sure that everyone knows that they suck and cannot be trusted. Many of their current customers weren’t even alive during some of Sony’s previous shitbag instances, I don’t expect them to know the history so let’s collectively make it known and tear their shit down. I want Sony as a company to know they are personally despised, not just see lower sales eventually. I want their employees to not want to admit who they work for because of how much they suck. Yes, I am very angry at them, and every other greedy shitty corp out there. Just passively walking away from them isn’t effective enough.
All this being said, we’re clearing just arguing past each other here and not going to change either other’s mind., so I’m going to call it quits. Have a good one.
Sony wouldn’t even be doing this kind of war of attrition if it didn’t know that eventually, Gamers™ will forget and accept it.
Companies are perfectly capable of making bonehead moves that lose them money. Sony’s made a few themselves already.
Which, again, they wouldn’t double down on said decisions if they didn’t know by heart that Gamers™ will be distracted by the next issue, or the new shiny as the commenter noted.
Gamers didn’t buy Concord or Marathon but Sony’s still doubling down on their liveservice emphasis. Companies don’t behave rationally. They’re run by personalities and cliques like any other organization.
Yelling at an employee is severe psychological abuse and if you do so deliberately you are a bad person.
It’s wild that not abusing grunt workers (that probably aren’t Sony employees) is a bad take.
“I only work at evil corporation, I pull the levers doing the day to day evil stuff, but you gotta understand, I’m a good guy, being evil is just my paycheck.”