• CompactFlax@discuss.tchncs.de
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    1 day ago

    Too many businesses are forgoing the (fairly trivial) cost of a domain and website and setting up Facebook instead.

    One bad decision and you’ve lost the customer facing presence.

    • TheStaffmaster@lemmy.world
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      1 day ago

      Serves them right: Facebook is not the Yellow Pages. Quit treating it like one. Should have been made a rule back in 04’ when it was just taking off.

    • qupada@fedia.io
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      1 day ago

      It’s hard to even call what Facebook provides “facing”, for anyone without an account.

      They’ve made even viewing pages while logged out so infuriating-bordering-on-impossible these days that if I encounter a business with Facebook as their only online presence, I just move on down the list.

      It’s a bit of a “shut up and take my money” situation, really.

      • AnAmericanPotato@programming.dev
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        1 day ago

        I think it’s literally impossible in general, unless there’s some trick I don’t know. It always asks me for a login and won’t show me shit without it.

        I just take my business elsewhere. Can’t be arsed with that.

    • tangeli@piefed.social
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      1 day ago

      Even most of those that I deal with that do have a website, don’t have a contact form or email address. Just a link to their facebook page and their app, as if everyone in the world has a smartphone and mobile coverage.

    • tal@lemmy.today
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      1 day ago

      Yeah, I’m sorry, but this is on the business. There are business-class services where you will pay to have someone available to talk to you and deal with your data integrity. Facebook is not that.

      And this isn’t a “hate on Facebook” comment, either. I’d say exactly the same thing if someone set up a business on lemmy.today and then was outraged that the server had data loss and that the server admin wasn’t providing personalized human tech support. It’s not that lemmy.today is a bad service when used for its intended purpose, but that it’d be an extremely bad decision to make it your business’s identity.

      If someone has irreplaceable photos (or any other data) that they absolutely cannot lose, sticking their sole copy on some free online service is a really bad decision.

    • artyom@piefed.social
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      1 day ago

      You don’t even have to make a bad decision. Just a completely innocuous one that gets flagged by shitty AI with no human review and no recourse.

      • Almacca@aussie.zone
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        1 day ago

        Which seems to be the case in the op. I say it’s 100% on the people trusting Meta with any of their information, let alone anything essential and apparently not keeping backups. Baffling ineptitude on display there.

        • artyom@piefed.social
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          1 day ago

          Unfortunately there is a lot of societal and professional pressure to use Meta products.

          • kalpol@lemmy.ca
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            1 day ago

            Honestly it isnt 5h3 Facebook I’m getting pressured on, it’s LinkedIn. Try looking for a job without signing into LinkedIn at some point.