Meta claims that its Muse AI agent can call business on your behalf, but, as it turns out, that's not quite true.

cross-posted from: https://lemmy.world/post/52306182

"Behind the scenes, Meta is having some of these calls being handled by humans in call centers, 404 Media reports, despite employees practically begging the company not to go through with the charade. "

  • nilloc@discuss.tchncs.deEnglish
    0·
    3 days ago

    They’re going to figure it out and go back to sounding like modems, and saves the spare tokens to plot our demise.

    • Clent@lemmy.dbzer0.comEnglish
      0·
      3 days ago

      Who is the they there? The chats bots would need to be programmed to do this, they won’t figure it out on their own.

      They are running through a predefined logic tree for any action that isn’t next token prediction.

      They need strict guardrails. It’s why it’s bullshit when they claim “it” hacked some external system. Someone programmed it to do those things, the chat bots didn’t evolve the ability. These companies play the media and consumers for fools.

    • wjrii@lemmy.worldEnglish
      0·
      3 days ago

      For text, they kind of already are.

      Each agent was given a name, personality traits, a role such as conflict mediator or resource strategist, and an overarching goal for its “life” in a shared town… By the end, each simulated world had undergone its own shift in language. The world inhabited by copies of OpenAI’s GPT-5.5 model, for example, compressed speech, removing grammar and shortening messages. “Friendly voltage counted. If the handle needs your mouth, it dies anyway,” one message read.

      • richmondez@lemdro.idEnglish
        0·
        3 days ago

        That description is nonsense though, they weren’t running multiple copies of gpt, it was a bunch of programs maintaining separate context using the same LLM back end. The LLM was just talking to itself in a closed loop generating plausible text each time it got looped back on itself. Saying it got compressed is a generous way of saying it devolved to nonsense.