Meta claims that its Muse AI agent can call business on your behalf, but, as it turns out, that's not quite true.

cross-posted from: https://lemmy.world/post/52306182

"Behind the scenes, Meta is having some of these calls being handled by humans in call centers, 404 Media reports, despite employees practically begging the company not to go through with the charade. "

  • whycertainly@discuss.onlineEnglish
    0·
    4 days ago

    Someone’s agents will eventually market us agents to deal with the other guy’s agents until it’s agents all the way down.

    • cabbage@piefed.socialEnglish
      0·
      4 days ago

      They’re currently marketing haggling bots to both sellers and buyers for auction sites, so that two bots owned by the same company can argue each other back and forth trying to squeeze the price down. Truly brilliant.

    • [deleted]@piefed.worldEnglish
      0·
      4 days ago

      This is unironically the end goal as ut means billing multiple people for every interaction.

      It won’t be economically feasible, but it is the goal.