Meta claims that its Muse AI agent can call business on your behalf, but, as it turns out, that's not quite true.

cross-posted from: https://lemmy.world/post/52306182

"Behind the scenes, Meta is having some of these calls being handled by humans in call centers, 404 Media reports, despite employees practically begging the company not to go through with the charade. "

  • [deleted]@piefed.worldEnglish
    0·
    2 days ago

    This is unironically the end goal as ut means billing multiple people for every interaction.

    It won’t be economically feasible, but it is the goal.