Tbf, those are sometimes valid responses, the new user just doesn’t realize what they’re asking is dumb, and it’s exhausting to deal with when a bit of reading would solve the problem or show them what they’re asking is impossible.
I used to be a mod on a forum for a fairly popular free program, and we generally treated even that like an information availability problem. Yes, we had an FAQ (and yes, sometimes even still people wouldn’t read it), but when there were a ton of similar questions that were all answered in the FAQ, we figured that meant that the FAQ needed a rewrite for better SEO.
This. I had an issue a couple months ago. I posted on the distro’s form with a much info as I could provide and some real smart people gave me a ton of help really quickly.
Knowing how to ask and not being abrasive is really helpful.
Lol, posting what you read, tried, error codes, and what’s installed and your hardware gives you a very high chance on getting a civil reply. It shows you’re trying.
Tbf, those are sometimes valid responses, the new user just doesn’t realize what they’re asking is dumb, and it’s exhausting to deal with when a bit of reading would solve the problem or show them what they’re asking is impossible.
I used to be a mod on a forum for a fairly popular free program, and we generally treated even that like an information availability problem. Yes, we had an FAQ (and yes, sometimes even still people wouldn’t read it), but when there were a ton of similar questions that were all answered in the FAQ, we figured that meant that the FAQ needed a rewrite for better SEO.
Ultra-rare sane person randomly appears on the internet
This. I had an issue a couple months ago. I posted on the distro’s form with a much info as I could provide and some real smart people gave me a ton of help really quickly.
Knowing how to ask and not being abrasive is really helpful.
Lol, posting what you read, tried, error codes, and what’s installed and your hardware gives you a very high chance on getting a civil reply. It shows you’re trying.