Once had someone follow up on an email they sent after 4:30 on Friday before 8 on Monday to ask for a status update. Bitch, it’s been -10 business minutes since you sent that email, there is no update!
It was 4:54 PM on Friday and you and I both know you would have pitched a giant hissy fit if I called you at home on Saturday about your stupid ticket, you useless fuckwit.
Once had someone follow up on an email they sent after 4:30 on Friday before 8 on Monday to ask for a status update. Bitch, it’s been -10 business minutes since you sent that email, there is no update!
“I opened a ticket TwO dAyS AgO.”
It was 4:54 PM on Friday and you and I both know you would have pitched a giant hissy fit if I called you at home on Saturday about your stupid ticket, you useless fuckwit.
I once had a user open a ticket for a network issue at 4:47pm on Friday.
Right before he went out on scheduled PTO for two weeks.