• vrek@programming.dev
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      3 hours ago

      My favorite is I ordered dog food. It was scheduled for 2 weeks (with prime). It arrived next day. Amazon still said it wasn’t shipped yet. To this day “expected delivery date is currently unknown” in the Amazon app. I ordered it in May. It does give me the option to request refund but I haven’t done it as the food was actually delivered and this seems like some employee forgot to scan the sticker at some point.

              • hash@slrpnk.net
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                2 hours ago

                I had this exact delivery tracking weirdness on amazon and the seller was another big company… got a refund and have zero regrets.

            • EmilieEasie@fedinsfw.app
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              2 hours ago

              I worry about that hitting the small sellers on there sometimes, like I ordered something through Amazon recently that very clearly came from a 3rd party small business and it’s a quality product. It got mixed up when I returned something else, and they were like “just keep the refund for both” :/ but I’m worried the 3rd party won’t get paid for it now

            • Midnight Wolf@lemmy.world
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              3 hours ago

              It’s just a scrappy bookstore startup bro, they have to use bots because they can’t hire customer service reps fast enough, they need every dollar they have to get past their angel funding phase, they only sell the highest quality items at low prices… Why are you laughing? This is a serious issue! They hired someone to engineer a button to order Tide. This is the future, THE FUTURE! WON’T SOMEBODY PLEASE THINK OF THE FUTURE?!