• AgentSeven@lemmy.zip
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    1 hour ago

    These review services should create a score based on your reviews that you have to maintain. In a 5-star system, that would be a 3. If the sum of all the stars you have awarded divided by the number of reviews you have published falls below 3, then you can only submit reviews that will bring that score up, until it is back to 3, then you can do whatever you want again. This will encourage users to think more carefully about shit they use that they like as much as shit the use that they don’t like and that works better for everybody.

  • shads@leminal.space
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    6 hours ago

    There was a time, before Google showed their hand, that I would go out of my way to leave Google reviews. Good, bad or somewhere in between I would document the customer experience.

    Since Google made it clear what trajectory they are on I have returned to the old ways. Amazing service gets a letter, great service gets a quiet word to the manager. Bad service gets a word to the manager at the end of the transaction, terrible service and I just never return again and tell anyone who asks why. Everything in between those extremes gets me acting as a polite customer and that’s about it.

    Have I over thought this?