What possible benefit is it to these companies to hide the tip button? The usual scam is that the company keeps some or all of the tips for themselves.
Corey doctorow writes about this in his brilliant book “Enshittification - Why everything suddenly got worse and what to do about ut it.”.
It’s to take away the power for drivers to choose rides based on earnings.
The tipping is manipulated by the company both towards drivers and customers, to optimize for profit above predictable earnings for drivers and reliable service and fast deliveries for customers.
It’s algorithmic manipulation and “twiddling with the knobs” to bring in marginally more profit and less payout per transaction.
Just like Uber does with it’s transportation services. Drivers that take any ride that comes up, earn less pr drive, while drivers that are reluctant will get incentivised to drive more (and then gradually earn less).
Companies are using the huge amounts of data they have to manipulate both customers and service providers, it’s the devil in all these “middleman” businesses. It’s a rotten and hugely shitty way of doing things and its gradually becoming the norm for fucking everything.
I cannot recommend Corey’s book enough, not only is it clear and concise in describing these mechanisms in several markets and technologies, it’s easy to read and witty with Corey’s beautiful bitter sarcastic takes all the way through.
Mass data has made everything worse. Everything has to be optimized now down to the 0.000001% to make sure every cent is sucked away from regular people.
In that case they would like to get rid of tipping entirely, but then the drivers would stop driving.
My dad drives for Uber Eats and he accepts less than half of all delivery offers that are sent to him while he’s signed in. Many of those offers pay so poorly he would lose money on fuel costs if he did accept them. Shit like somebody wanting him to drive across town to deliver them a single Starbucks drink and putting no tip on the offer. Some of these things are just idiots not knowing how to use the app and picking restaurants that are 10 miles away instead of the equivalent restaurant nearby.
My dad makes most of his money from expensive orders to high end restaurants where people put down $20+ tips, but those are not common enough to rely on. Thankfully, where we live, the government has forced Uber Eats to “top up” his pay to minimum wage if it falls short, and they aren’t allowed to include tips in that calculation.
What possible benefit is it to these companies to hide the tip button? The usual scam is that the company keeps some or all of the tips for themselves.
Corey doctorow writes about this in his brilliant book “Enshittification - Why everything suddenly got worse and what to do about ut it.”.
It’s to take away the power for drivers to choose rides based on earnings.
The tipping is manipulated by the company both towards drivers and customers, to optimize for profit above predictable earnings for drivers and reliable service and fast deliveries for customers.
It’s algorithmic manipulation and “twiddling with the knobs” to bring in marginally more profit and less payout per transaction.
Just like Uber does with it’s transportation services. Drivers that take any ride that comes up, earn less pr drive, while drivers that are reluctant will get incentivised to drive more (and then gradually earn less).
Companies are using the huge amounts of data they have to manipulate both customers and service providers, it’s the devil in all these “middleman” businesses. It’s a rotten and hugely shitty way of doing things and its gradually becoming the norm for fucking everything.
I cannot recommend Corey’s book enough, not only is it clear and concise in describing these mechanisms in several markets and technologies, it’s easy to read and witty with Corey’s beautiful bitter sarcastic takes all the way through.
Mass data has made everything worse. Everything has to be optimized now down to the 0.000001% to make sure every cent is sucked away from regular people.
My guess would be that a lower price will equate to more sales, whilst the company itself doesn’t lose out on any of their revenue.
In that case they would like to get rid of tipping entirely, but then the drivers would stop driving.
My dad drives for Uber Eats and he accepts less than half of all delivery offers that are sent to him while he’s signed in. Many of those offers pay so poorly he would lose money on fuel costs if he did accept them. Shit like somebody wanting him to drive across town to deliver them a single Starbucks drink and putting no tip on the offer. Some of these things are just idiots not knowing how to use the app and picking restaurants that are 10 miles away instead of the equivalent restaurant nearby.
My dad makes most of his money from expensive orders to high end restaurants where people put down $20+ tips, but those are not common enough to rely on. Thankfully, where we live, the government has forced Uber Eats to “top up” his pay to minimum wage if it falls short, and they aren’t allowed to include tips in that calculation.