Fewer than 4.5% of Microsoft 365 customers pay for Copilot after three years, only 1% use it weekly, and Microsoft raised prices regardless.

  • siravious@lemmy.world
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    17 hours ago

    I really wish I knew to what extent they retasked engineers to work on that pile of shit copilot rather than maintaining and improving the rest of their portfolio. In recent weeks alone, I have provisioned a Windows 365 box that mysteriously randomly showed up in São Paulo Brazil, despite the account and everything else being based in the US. Intune Controls erroring out every click when I tried to set policy to fix it. I have had OneDrive zip files, almost always corrupt, regardless of end point or network connection.

    I couldn’t even change a billing payment method without going through support on another case, and all of this adds to the infuriating addition of friction and clicks to get to the old fucking apps at office.com. All this from the same company that brought you windows server 2012 when tablets were released and took away the start menu as if all of us were going to start running our data centers on fucking tablets.

    On top, no less, of Microsoft proactively going out of their way to spy on Windows users and forward their information to law-enforcement without them being under investigation and without a warrant.

    Enshitification surely is a thing, but at $1 trillion company scale is just absolutely fucking wild.