I sort of agree with you on him being wrong but I think this situation is also unique to our current retail environments and laws around that need to be reevaluated.
I think the ridiculous rise in cost over the 90day warranty period is charting new territory and if we don’t set precedent now, we are hurting ourselves.
Rossman could have bought 2-3 drives for the amount they are selling for now and that’s ridiculous.
Also in that policy, however:
Shitty? Absolutely. Legally sound? Could really go either way.
They say that in a paragraph where they attempt to limit their liability, not in the part where they inform you of their actual warranty policy.
But I guess we’ll find out in time where this ship ultimately runs onto land.
I like Rossman but he is in the wrong here unfortunately.
In any sane country receipt price is what you get back if the issue cant be solved, price matching in reverse isnt a thing.
On top of that a lot of sellers will try to compensate you in some way, but they really dont have to.
Should samsung eat the cost of issuing a new disk for goodwill? Sure we think so but that is entirely up how much they value their brand name.
Except that in this case, the bad PR is manufactured by louis
I sort of agree with you on him being wrong but I think this situation is also unique to our current retail environments and laws around that need to be reevaluated.
I think the ridiculous rise in cost over the 90day warranty period is charting new territory and if we don’t set precedent now, we are hurting ourselves.
Rossman could have bought 2-3 drives for the amount they are selling for now and that’s ridiculous.