And being that it’s a personal device that they can’t get either version of their own personal outlook to work, the fix will likely be having their spouse reset the password here on earth and tell them the new password because they likely forgot it. Otherwise you’d just tell them to use webmail until they got back, no point in fucking around with a locally installed product on a personal device when they will be back in less than 10 days
According g to google
So, worst case scenario is about 2.5 seconds of latency. That’s doable for tech support, I guess.
And being that it’s a personal device that they can’t get either version of their own personal outlook to work, the fix will likely be having their spouse reset the password here on earth and tell them the new password because they likely forgot it. Otherwise you’d just tell them to use webmail until they got back, no point in fucking around with a locally installed product on a personal device when they will be back in less than 10 days