Email tends to have less expectation for immediate response and doesn’t have unavoidable “message read” notifications. Most importantly, in my experience at least, people tend to put more details into an email. Texts, teams messages, etc seem to cause people to try and speak in single sentences, and then I have to play 21 questions to drag the info out of them.
Texts, teams messages, etc seem to cause people to try and speak in single sentences
Oh my god this. I’ve gotten some well natured teasing from co-workers about taking a while to type multiple sentence teams messages (they’ll see the typing icon in the full team group chat), but when the alternative is a back and forth that doesn’t need to happen, or them having to wait a few minutes from first message until the idea is complete, I think it’s the best approach.
Email tends to have less expectation for immediate response and doesn’t have unavoidable “message read” notifications. Most importantly, in my experience at least, people tend to put more details into an email. Texts, teams messages, etc seem to cause people to try and speak in single sentences, and then I have to play 21 questions to drag the info out of them.
Oh my god this. I’ve gotten some well natured teasing from co-workers about taking a while to type multiple sentence teams messages (they’ll see the typing icon in the full team group chat), but when the alternative is a back and forth that doesn’t need to happen, or them having to wait a few minutes from first message until the idea is complete, I think it’s the best approach.
You also probably have better search and organization features with email. I don’t work in office settings so i really don’t email much.