• youmaynotknow@lemmy.zip
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    3 days ago

    We have a similar situation, though it has nothing to do with AI (but it’s gotten worse since some clients do ask AI bots “I would like our LSP to do this” and since the bot will always tell them what they want to hear, they take it as God’s word, while most of it would be unsustainable at best).

    So we decided that we will immediately disregard whatever idea they may have, ask what the end-game is for them, and provide our solution or flat-out refuse. If the client chooses to leave because of this, we’re cool with that. In 3 occasions they left for another provider (you know, those that say “yes” to everything only to fond out that it can’t be done) only to come back to us in a couple of moths and find out that “the rates have slightly gone up” from what you had in our previous agreement.

    Every single one of them has signed the new agreement without any fuss.