Nextcloud asked in a poll at https://mastodon.social/@[email protected]/115095096413238457 what database its users are running. Interestingly one fifth replied they don’t know. Should people know better where their data is stored, or is it a good thing everything is running so smoothly people don’t need to know what their software stack is built upon?
Fair enough, I did assume the target audience was selfhosters based on the question.
As for provider backups - well, you’d hope. But M$ doesn’t do user available backups, so I’d be surprised if that was bundled by the average SaaS provider.