The airline touted a partnership with an AI-enabled revenue system as a step on the road to fully personalized ticket pricing, part of its goal to raise profit margins long-term.

Delta has a long-term strategy to boost its profitability by moving away from set fares and toward individualized pricing using AI. The pilot program, which uses AI for 3% of fares, has so far been “amazingly favorable,” the airline said. Privacy advocates fear this will lead to price-gouging, with one consumer advocate comparing the tactic to “hacking our brains.”

  • Grerkol@leminal.spaceEnglish
    191·
    5 days ago

    Delta accomplishes this pricing through a partnership with Fetcherr, a six-year-old Israeli company that also counts Azul, WestJet, Virgin Atlantic, and VivaAerobus as clients. And it has its sights set beyond flying. “Once we will be established in the airline industry, we will move to hospitality, car rentals, cruises, whatever,” cofounder Robby Nissan said at a travel conference in 2022.

    So soon even more AI will decide you have to pay more, and that extra money will be going to Israel, no doubt helping to fund their genocide

    • Moose@moose.bestEnglish
      6·
      5 days ago

      Man, I remember when WestJet was like the best of Canadian airlines, but that was when it was owned by employees. Guess who owns it now? Private fucking equity. Not a single thing they don’t ruin.