So nobody was ever in the office and nobody on the team wanted to stay (I’m guessing here) 2.5 hrs after work to actually do any troubleshooting and because it was never a problem during office hours then who cares
Read the comment more carefully… while IT was most certainly not at their posts, this implementation team was actively monitoring the rollout and witnessing the carnage.
As someone in IT, the answer is in the comment.
So nobody was ever in the office and nobody on the team wanted to stay (I’m guessing here) 2.5 hrs after work to actually do any troubleshooting and because it was never a problem during office hours then who cares
Read the comment more carefully… while IT was most certainly not at their posts, this implementation team was actively monitoring the rollout and witnessing the carnage.