• KatakiY@lemmy.world
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    3 days ago

    Not defending PayPal, but I used to work there. They suck but in my experience you woulda lost the 500 of the person had called their card company too. Idk how the bank would have handled the dispute directly without PayPal but they do love holding funds as well

      • kameecoding@lemmy.world
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        3 days ago

        I can only speak for Europe, but your bank won’t do shit, even if you claim that you accidentally sent the money to the wrong person, all they do is connect you to the account owner so you can ask them to return the money and if they don’t you have to go through court.

        • MajesticElevator@lemmy.zip
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          3 days ago

          Unless you say the magical words “unauthorized transaction”

          For card payments reversal is easy, for bank transfer, a lot harder

        • PrettyFlyForAFatGuy@feddit.uk
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          3 days ago

          you can do chargebacks in the UK if you can convince your bank manager you were stiffed

          Also credit cards are easier to do this with, it’s part of the service

    • jaschen@lemm.ee
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      3 days ago

      They froze my entire account for 500usd. The rest of the 14500 was from other happy customers.

      I use a regular bank for credit card services now and when there is something contested, it’s only for the charged amount that is held. Not my entire account.