or we can delete the account at which point the user will think “hey if I have to re-register anyway, why not go to a competitor”, losing out on that business
Yup, that’s evil. That’s sick thinking that doesn’t respect your customers’ agency. Kind of unsurprising when your business is predating upon gamblers, but still evil.
Eh, no, customer retention isn’t inherently evil. After all that’s the goal of every company, to essentially “outbid” competitors for as many customers as possible.
Yup, that’s evil. That’s sick thinking that doesn’t respect your customers’ agency. Kind of unsurprising when your business is predating upon gamblers, but still evil.
Eh, no, customer retention isn’t inherently evil. After all that’s the goal of every company, to essentially “outbid” competitors for as many customers as possible.
They’re not customers, they’re users. And I didn’t mean to intimate that the competitors weren’t also evil in this racket.