It. Is. Never. Enough.

You paid hundreds of dollars for a new monitor, but it doesn’t matter. More ads, more profits.

I hate it.

  • suburban_hillbilly@lemmy.ml
    link
    fedilink
    English
    arrow-up
    41
    arrow-down
    1
    ·
    3 days ago

    I would call legal and IT. It’s outside the scope of my role to accept contacts on behalf of the company.

      • linearchaos@lemmy.world
        link
        fedilink
        English
        arrow-up
        37
        ·
        3 days ago

        IT here, Yes, by all means involve me. I will buy a second monitor and plug it into a known box that is no business going anywhere. I will then block, at the network firewall level, any outbound traffic to anything that thing talks to. If it uses its own MAC address at the head end I will then collect and publish every connection that thing tries to make outside to a blacklist and provide it to the public.

        • vithigar@lemmy.ca
          link
          fedilink
          English
          arrow-up
          3
          ·
          2 days ago

          Sounds way more interesting than most IT work as well. I’d definitely rather do some investigative work like this than a typical parade of password resets, email assistance, and software installations.

          • Emerald@lemmy.world
            link
            fedilink
            English
            arrow-up
            3
            ·
            edit-2
            2 days ago

            I had to ask a helpdesk for a 2fa reset once. Intrestingly, they didn’t make me identify myself except for first and last name. Not sure what point the 2FA has if it’s that easy to remove.

            • rolaulten@startrek.website
              link
              fedilink
              English
              arrow-up
              1
              ·
              edit-2
              2 days ago

              Depending on the help desk they probably knew it was you. Did you call from a phone HR knows about? If it was a walk up, did they make the ticket before or after resetting your MFA?

              • Emerald@lemmy.world
                link
                fedilink
                English
                arrow-up
                1
                ·
                2 days ago

                They do have the phone number on record, so I guess that’s what they did. More likely though they didn’t even check. They made no ticket either, just reset it in the course of an around 3 minute call.

                • rolaulten@startrek.website
                  link
                  fedilink
                  English
                  arrow-up
                  1
                  ·
                  2 days ago

                  Are you sure there is no ticket? Some systems let you make tickets that the end user is not notified for. Also, depending on the size/ levels of automation your call may have populated all your info on the agents end.

          • linearchaos@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            1 day ago

            Easily. I could also simply deny it access to the internet. But sometimes you need to look out for more than just your own.