Oh my god, people have been using AI to write tickets

Every ticket this week was partially or completely incorrect. It is insane.

But the worst part is before I would get a vague ticket “client complained about X”, and now the AI thinks it found the issue, so it writes “Flurp library causes kikiblawv component to flop, Proof: flurps happen based on moon phases, today is Thursday, kiki component has this error code”. At no time does the AI relay the actual complaint.

So I have to reverse engineer the fucking ticket and it takes way longer. Plus, the logic is wrong.

Almost every time I get a human written ticket I can triage without even looking at the code.