Best Buy Removed Half The RAM From A Gaming Laptop Because It Said The Laptop Only Supports 32GB

A customer sent a Lenovo Legion 5 in for warranty service with 64GB of RAM.

The Best Buy repair report confirmed the laptop had two 32GB RAM sticks, but the technician said the laptop “only accepts 32GB RAM maximum.”

The removed RAM was sent back to the customer with the laptop.

Original Source: https://www.reddit.com/r/mildlyinfuriating/comments/1vpew29/best_buy_sold_me_a_64_gb_ram_laptop_and_it_worked/

_**Laptop specs(it supports 64 GB): https://psref.lenovo.com/product/legion_5_16irx9?tab=spec**_

  • fritobugger2017@lemmy.world
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    13 hours ago

    Jeebus! Here I am shopping for new laptop since my P53 is aging out. I don’t do much engineering work anymore so I was looking at T16 units or maybe a P16s.

    I am terrified of looking at the Elitebooks since the one I had 15 years ago was complete shite.