Best Buy Removed Half The RAM From A Gaming Laptop Because It Said The Laptop Only Supports 32GB

A customer sent a Lenovo Legion 5 in for warranty service with 64GB of RAM.

The Best Buy repair report confirmed the laptop had two 32GB RAM sticks, but the technician said the laptop “only accepts 32GB RAM maximum.”

The removed RAM was sent back to the customer with the laptop.

Original Source: https://www.reddit.com/r/mildlyinfuriating/comments/1vpew29/best_buy_sold_me_a_64_gb_ram_laptop_and_it_worked/

_**Laptop specs(it supports 64 GB): https://psref.lenovo.com/product/legion_5_16irx9?tab=spec**_

  • tomkatt@lemmy.world
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    17 hours ago

    In the early 00s I made a fair bit of money as a side hustle fixing stuff that the Geek Squad had messed up.

    I did this for a bit in the late 90’s and early 2000s. Didn’t really do many jobs (I had two jobs and college to deal with already). Eventually quit altogether after a pastor gave me a computer to fix that was riddled with porn and malware. I cleaned it up, gave it back in good shape, and a few days later he wanted his money back because it had viruses again and said I hadn’t fixed it.

    I told him I’d give him his money back if I could look at it right then and there and confirm he didn’t download a bunch of porn again. He took the machine and left without another word. It was small change stuff that was more hassle than it was worth, and that was the end of it for me. I do not need to know this stuff about people.