New Orleans is using AI to answer 911 calls instead of human dispatchers. What does this mean for crime and emergency response?
  • theolodis@feddit.orgEnglish
    2·
    4 hours ago

    Did you read the article?

    callers get automatically routed to an AI agent who asks if they are calling regarding the incident. If the answer is yes, then callers can receive information or updates, and if it’s no, then the callers are transferred to a human.

    So if somebody calls and is completely out of his mind, what will AI do?

    • percent@infosec.pubEnglish
      1·
      3 hours ago

      So if somebody calls and is completely out of his mind, what will AI do?

      Is this a rhetorical question?

      Just in case you wanted a real answer: The caller is obviously not saying “yes,” so transfer to human.

      To be clear: I don’t know anyone at Carbyne or OPCD. I can only offer speculation. But I’m curious: What would you have guessed?