It has become impossible to tell managers mesmerised by artificial intelligence that the tools are not, in fact, helpful. So employees just play along with the fiction to keep their jobs, writes our tech columnist
I generally respect this guy’s opinion (I probably use the term “enshitification” multiple times a week
A lot of people don’t use it the way he used it though. He used it specifically for two sided markets (eg a service that has both business and personal users) where the focus shifts to the business customers, but people have started using it to mean anything that used to be good but isn’t good any more.
A lot of people don’t use it the way he used it though. He used it specifically for two sided markets (eg a service that has both business and personal users) where the focus shifts to the business customers, but people have started using it to mean anything that used to be good but isn’t good any more.