• paper_moon@lemmy.world
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      3 hours ago

      Centurylink added a fun one for me, a building relocation fee, I shit you not.

      They mailed me paperwork stating how they need to charge an extra fee for when roads expand or move, and they have to relocate a building. So instead of just setting aside some of their profit for the few times they’ll need to move a fucking building, now I get to specifically pay for this occurrence.

      • frongt@lemmy.zip
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        2 hours ago

        You were paying for it either way, they just broke it out as a line item.

        • paper_moon@lemmy.world
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          2 hours ago

          I understand this, but now they get to double dip, have a high price, AND charge more. Instead of having all the pricing roled into the final price, they get to say $65/m *

          • with additional taxes and fees

          They also get to invent new situations to charge you for. Instead of just, “our service costs this much” they now get to add additional things like:

          • Hail damage recovery fee
          • Flood damage recovery fee

          Who knows if they ever actually have to relocate a building like they told me. I’d like to see some figures in how often that actually happens, and how much it costs them as a company.