Yeah there’s a huge difference between “they can’t afford a proportionate number of moderators” and “firing the existing moderators is acceptable because they can’t afford the appropriate number”. Because at least the latter was a little water on the dumpster fire.
It does go to show that AI will performatively replace actual talent, though. The “it’ll augment their effectiveness” people were wrong in the one case where you’d figure it would be a layup for increasing moderation quality and turnaround (and maybe even protecting the existing moderators from the mental harm that we all know Facebook is offloading onto public services and taxpayers, at best).
Yeah there’s a huge difference between “they can’t afford a proportionate number of moderators” and “firing the existing moderators is acceptable because they can’t afford the appropriate number”. Because at least the latter was a little water on the dumpster fire.
It does go to show that AI will performatively replace actual talent, though. The “it’ll augment their effectiveness” people were wrong in the one case where you’d figure it would be a layup for increasing moderation quality and turnaround (and maybe even protecting the existing moderators from the mental harm that we all know Facebook is offloading onto public services and taxpayers, at best).