cross-posted from: https://lemmy.bestiver.se/post/1210182
Building relationships with customers through support didn’t turn out as hoped
cross-posted from: https://lemmy.bestiver.se/post/1210182
Building relationships with customers through support didn’t turn out as hoped
A previous company used telemetry only when there was a pattern they couldn’t figure out. In this case it was a failure in a Microsoft subsystem that users had no reason to even be aware of