Wholeheartedly agree with OP.

When people think of telemetry, they think of Microsoft, or Google, or Apple. But pretty much every single player in software out there uses telemetry one way or another, and they don’t use it for ad tracking because there are already better and more specialised tools for that.

Bug reports coming from non technical people are worthless. Sometimes, they might trigger some further investigation, and that’s it, because they don’t have enough detail to be useful. Telemetry is the only realistic way of debugging these issues.