The home depot near me has only self checkout … I guess it was such a problem that they now have a team of workers standing next to each station to ‘assist’ with checkout.
The Lowes near me does the same. Their only job seems to be trying to sell a shitty credit card, and I guess making sure nobody steals shit?
But yeah, it feels like they put in self checkout to save money on labor, then lost money to theft, so now they pay people to just watch you do self checkout instead of having them do the checkout like they were doing in the first place.
Well one person can (in their eyes) look at 5+ self checkouts.
They can still physically do checkout on only one register.
And the entire point of these supervisors isn’t (just) to make sure people don’t take something without checking it out.
It’s to have someone to blame.
Because if the company can’t find out who did it (the customer), yoi can bet they’ll know which of the supervisors is “responsible”. The company’ll pay out that way instead.
Some “smarter” store managers might double-dip and pocket the costs. Definitely a logical personal finance move for some morally challenged.
The home depot near me has only self checkout … I guess it was such a problem that they now have a team of workers standing next to each station to ‘assist’ with checkout.
The Lowes near me does the same. Their only job seems to be trying to sell a shitty credit card, and I guess making sure nobody steals shit?
But yeah, it feels like they put in self checkout to save money on labor, then lost money to theft, so now they pay people to just watch you do self checkout instead of having them do the checkout like they were doing in the first place.
Well one person can (in their eyes) look at 5+ self checkouts.
They can still physically do checkout on only one register.
And the entire point of these supervisors isn’t (just) to make sure people don’t take something without checking it out.
It’s to have someone to blame.
Because if the company can’t find out who did it (the customer), yoi can bet they’ll know which of the supervisors is “responsible”. The company’ll pay out that way instead.
Some “smarter” store managers might double-dip and pocket the costs. Definitely a logical personal finance move for some morally challenged.
Capitalism breeds innovation