Giving everyone an office is too costly.

I’ve got an idea, since cubicle went so well, lets shorten the walls to half walls.

Since half wall cubicles went so well, lets take the walls down complete.

Since the fully open design worked so well, lets squish all the desks together as closely as possible.

Since bench desking worked so well, lets take away personal desks all together and go to a hot desking system.

Since hot desking went so well, lets replace the desks with side tables, and benches with empty cat littler buckets.

Excerpt from “Leadership’s Guide to Call Centers”