• jeffep@lemmy.world
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    11 hours ago

    If you’re talking about ransomware (?), they are actually famous for great customer service and not stealing your credit card details. If people don’t trust them, noone will pay. So they offer live chats with real humans to help you set up a bitcoin wallet etc., to ensure smooth processing.

    The business has developed further though, not if you don’t pay they often threaten to release the data on the web.

    • daannii@lemmy.world
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      8 hours ago

      Yep. That’s what I was referring to. I also didn’t know they were semi legit. Lol. That’s kinda ridiculous.

      No I never paid or even considered paying. I just got some fix from somewhere to get rid of it.