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Wilshire@lemmy.world to Technology@lemmy.worldEnglish · 22 hours ago

Retailer denies memory replacement due to 4x increase in DDR5 pricing, says price increase would equate to an 'upgrade' for the customer — Australian retailer refuses to replace faulty Corsair kit

www.tomshardware.com

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Retailer denies memory replacement due to 4x increase in DDR5 pricing, says price increase would equate to an 'upgrade' for the customer — Australian retailer refuses to replace faulty Corsair kit

www.tomshardware.com

Wilshire@lemmy.world to Technology@lemmy.worldEnglish · 22 hours ago
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The RAM crisis is unfair for everyone, but some situations absolutely beggar belief.
  • Instigate@aussie.zone
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    9 hours ago

    https://www.accc.gov.au/consumers/problem-with-a-product-or-service-you-bought/repair-replace-refund-cancel

    These are direct quotes from the ACCC website (my bolding added for emphasis):

    • When a product has a major problem, consumers can choose between a refund or replacement.

    • When a business sells a product with a major problem, or a product that later develops a major problem, it must give the consumer the choice of a: refund, or replacement of the same type of product.

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