Microsoft’s AI CEO, Mustafa Suleyman, has shared his opinion after recent pushback from users online that are becoming frustrated with Copilot and AI on Windows. In a post on X, Suleyman says he’s mind blown by the fact that people are unimpressed with the ability to talk fluently with an AI computer.
His post comes after Windows president Pavan Davuluri was recently met with major backlash from users online for posting about Windows evolving into an agentic OS. His post was so negatively received that he was forced to turn off replies, though Davuluri did later respond to reassure customers that the company was aware of the feedback.



My win 11 pc (decently modern Ryzen 5600G) used to boot in 10~20 seconds, and then suddenly was taking 10+ minutes to boot. The problem? An external hdd. Removed that and instantly went back to 10~20 seconds boot. The people above 100% are having some sort of issue and just don’t know.
And Windows isn’t telling them. That’s part of the issue. If Cortana could tell them “this boot was slow because your video driver missed an update necessary for other system packages. Would you like me to show you how to fix that now?” that would be a win for your typical user.
Now THIS is a usecase that I can get behind. Microsoft shouldn’t be forcing AI, and instead just develop an optional tool for diagnosing PC issues. Problems logged in Event Viewer are not easy to understand, and an AI could be what is needed for making the unreadable into something actionable.