• Alaknár@lemm.ee
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    20 hours ago

    Could that be because he’s had fewer issues with Windows and hasn’t had a need to troubleshoot it?

    It’s actually the opposite. Worked in IT for 20 years, had to troubleshoot every conceivable issue with Windows.

    Here’s the difference: 90% of the time, once you’ve installed the OS, it’s smooth sailing*. If it’s not, reboot, and it will be fine. For the fringe cases, just search online to find help.

    This last bit is what kills Linux as “user-friendly OS” - you have one distro, but solutions you find are for five different distros and each one looks and feels slightly differently, so things are in different places.

    EDIT:

    * I should’ve added: TODAY. It used to be VERY different, but these days? It’s mostly “fire and forget”.

    • Ferus42@lemm.ee
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      15 hours ago

      I’ve also spent my fair share of time in IT. I can’t recall any common issue with the reliability of Windows in the enterprise. Single user issues that originally appeared to be an OS problem later turned out to be caused by hardware. Usually hard disks, though I did find a bad stick of RAM once.

      The vast majority of issues I typically saw were application related, usually industry specific software. What I did come to hate was industry applications written to run on the Java Runtime environment. Especially when a user needed several different apps which were not all compatible with a common JRE version. There’s DLL hell, dependency hell, and then there’s JRE hell.