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Joined 3 years ago
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Cake day: July 9th, 2023

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  • Came to comment the same.

    Getting in touch with Creative was a frustrating process.

    They do not have any security contacts. In fact, I wasn’t even able to find regular contacts that wasn’t just a support form on their website. I tried (two times) to get in contact with them via the web form before giving up and contacting SingCERT to act as an intermediary, hoping they would have better luck reaching Creative.

    Initially, SingCERT didn’t seem to be able to get in contact with Creative either. It took Creative nearly two months to respond to SingCERT. Unfortunately, their response was that “they do not consider this to be a vulnerability, as it does not present a cybersecurity risk”. I don’t know how they reached this conclusion, but it became clear that Creative had no interest in responding to or addressing this issue.

    That and it has a microphone built in.