

I used to work at a hospital and I have experience with doctors who firmly believe that their comfort and convenience tops HIPAA and anything else. I had to file several violations for doctors who wouldn’t stop using SMS instead of their pagers. Every time their excuse was “I don’t like the pager, it’s old.”There is a nonzero chance that this doctor didn’t even continue thinking about the consequences beyond “but I need to have the latest thing”.




By the time I stopped working there they were using an app that had an E2E encrypted connection to the medical records system so they could actually even get test results and such as texts. The instances I was describing happened in the early days of iMessage right as we were starting the upgrade of the pager system. Most of the problem doctors had recently finished residencies or internships at hospitals that had already upgraded.