Actually ServiceNow. It’s fine I guess if you are doing IT ticket style work, but anything outside that feels awkward. It is so painful having to manually fill in forms and sub-sub-sub-forms that take an hour to find, especially knowing that it’s supposed to be customized and tailored for the use cases, but we just didn’t.

It feels like buying a new house, but it’s just the frame and you move on in and declare it good enough! But the walls aren’t even on yet, or the windows, and the electric isn’t wired. Whyyyyy