It’s funny seeing all this landlord hate as someone who lives in a country where it’s rare with shitty landlords. We don’t really have “landlords” like you do, it’s mostly a few big real estate companies who own the vast majority of apartments and are actually good as they compete. I’ve lived in this apartment for 10 years and my rent has increased by 8% but now water and electricity is included, and they have completely renovated the house with lots of nice new things and tech, never denied requests for repairs and have very good communication with us. They’re added solar cells to the roof, a big information screen in the entry with real time arrivals for trams and busses at nearby stops, chilled delivery boxes so when we order grocery bags we don’t need to be home when they’re delivered, we have 5 laundry rooms; one on each of the 4 floors and a bigger one on the ground floor, all with 2 big washing machines, dryers, drying cabinets and drying rooms and they’ve added filter that filter out microplastics etc., they’ve added a big bike storage room with tools, pumps and lockers with chargers for e-bikes, mailboxes that send a text when we get mail, a common room with a kitchen, sofas, tv that anyone can book (for free) and the “landlord” hosts a fika there every week with pastries where we can give feedback and make requests, and sometimes other events there too, and there are three elevators (to small, one big) and a trash room with recycling in the building. My apartment is one bedroom with full size kitchen, 31m², and ~$540 a month. I’ve gotten new appliances, renovated bathroom and other things since I moved in. And they used some of the material from the renovation to make artworks on two of the building faces, a big hanging lamp in the middle of the spiral staircase and furniture for the lobby and yard. There’s also so many nice plants both along the outer walls and in the yard, some with edible fruits and/or flowers.