• tudor@lemmy.worldOP
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    4 hours ago

    Under EU consumer law, it’s a requirement for the seller to refund you the shipping cost as well, unless you paid for extras like faster delivery. I understand that’s not a thing in the States, though.

    • ook@discuss.tchncs.de
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      2 hours ago

      What? I had no idea? So that should be automatic, but I don’t recall this being offered last time I considered a refund for something I paid shipping on. How would one refer to that to have the company accept those terms?

      Edit: wait, you mean just the shipping of how the product got to you? Or also the shipping to send back the product for a refund?